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Paul Lukach, Executive Director of the Crime Victim Center of Erie County, is the first to admit it: he and his employees don’t pride themselves on being technology savvy. That’s why the company needed a trusted IT provider to help it reinvent its operations and ensure that computers and systems work seamlessly, allowing thus 44-year-old non-profit to concentrate on serving people and protecting the community in times of crisis. With so much at stake, they turned to NanoSoft Solutions to handle their IT needs. NanoSoft not only created detailed plan to upgrade MCMS systems, but when an old modem died over a weekend, putting in jeopardy the MCMS e-mail capabilities, it was NanoSoft who came to the rescue. As Christopher Bell from MCMS says: “We don’t pride ourselves on being technologically savvy, our job is to serve people in times of crisis.” It’s that 24 hour/7 day a week support and commitment to service that keeps the MCMS from worrying anymore about their IT. Via: cmitsolutions.com

Download E-book Cyber security is something that is constantly on our mind here at Unit. This is because, according to Bloomberg, cyber security related issues costs companies around $400 Billion a year on average. One of the easiest ways to curb these losses in your business is to train your employees to create a more secure email environment. Staff plays a crucial part in the security of your company, and employees who are unaware of the onslaught of cyber threats are a liability to the safety of your company’s data. It is therefore of utmost importance that they are always up-to-date on the best procedures to keep the company safe. In an effort to save you and your company from the horrors of a cyber-attack, here is a list of tips that help safeguard your business. Never open links or attachments from unknown persons. Don’t respond to emails that request a password change and require you to divulge personal information — no matter how official the source appears. Ensure antivirus and anti-spy software is updated on your computer. Encrypt any emails containing sensitive data before sending. Don’t use your company email address to send and receive personal emails. Don’t automatically forward company emails to a third-party email system. Create strict standards for company-related Mobile Device usage Mobile Devices have become an important tool of the workforce, and with them comes another wave of cyber threats. Making sure your employees have password-protected devices, encrypt emails, and download approved security applications to help keep the mobile data safe is very important. Unit offers Mobile Device Management that will help with many of these safety features, including the ability to remotely wipe mobile devices. Contact us for all your security or Office 365 needs.

Beaumont Hospital is a large academic teaching hospital 5km north of Dublin City centre. They provide emergency and acute care services across 54 medical specialties to a local community of some 290,000 people, while employing over 3,000 staff. Download E-book The Challenge An inefficient filing system at Beaumont hindered healthcare workers who needed to be able to access patient records quickly and easily. Staff reverted to keeping paper records that were stored off-site. If a doctor or nurse needed to see them for a returning patient or if they were needed for a legal claim, then the file had to be physically retrieved from the archive and collected by courier; a time consuming process. The Solution With Ergo’s Scan & Index Manager documents were digitised and indexed in Microsoft SharePoint for easy search and retrieval. Implementation was risk-free and well planned because Ergo built the system at its headquarters first, replicating the Beaumont environment off-site before deploying it into the hospital. “Ultimately, we wanted to get rid of the paper trail and totally trust Ergo to help us do it. Everything we have scoped and asked them to do they have delivered.” The implementation of Ergo’s Scan and Index Manager system has delivered tangible productivity gains and cost savings for Beaumont Hospital. Doctors, nurses and administrators have robust systems that enable them to retrieve files in around 10 seconds compared to 30 minutes with the old system. Via: ErgoGroup.ie